Clients expect and have the right to receive full value for the fee charged. We have earned a reputation for providing value to business, the public sector and individuals. Service First defines the standards of client service at Stewart McKelvey. Our lawyers and staff hold themselves accountable to deliver the following standards of service to each of our clients:
Outperforming your expectations
At Stewart McKelvey, Service First means outperforming your expectations by:
Understanding your business and objectives;
Providing value through creative and timely service; and
Maintaining effective communication.
If you believe we have failed in any way to meet our Service First commitment, please do not hesitate to contact the lawyer handling your matter or our chief executive officer to discuss your concerns.